Privacy Policy

Your privacy is important to us.

The Big Feels Club is dedicated to sharing real content about mental health, made by people who’ve ‘been there’. We don’t have any interest in invading anyone’s privacy. Therefore we do not sell, rent or give away any visitor or member information that is collected from within the site.

A few quick things to know about how we handle your information.

Your email address is safe with us!

We won’t ever give your email address to anyone else. All we’ll use it for is to contact you directly, via our newsletter (until you unsubscribe, which you can do by clicking ‘unsubscribe’ in any issue of the newsletter).

We use Mailchimp to send out our newsletter. This means Mailchimp will have your email address too and any other info you put in via the sign up form. You can read the relevant bit of Mailchimp’s privacy policy here.

How we treat other information you may choose to share with us

You’ll occasionally have opportunities to tell us more about yourself, through surveys and the like. When we ask for information, it’s specifically for the purposes of improving what we offer, as well as gauging your interest in hearing about specific Big Feels Club offerings. 

We know the information you share with us is sensitive. We may use anonymised quotes in presentations to potential funders or other promotional material, as well as anonymised aggregated data, e.g. regarding audience size and characteristics, and use of our services. We always ensure that any data used in this way is anonymised. 

When we do surveys, we use third party survey apps like Mailchimp, Google Forms, or Surveymonkey. This means any data you give us via those third party services is subject to their privacy policies. You can read about Google’s privacy policy here (buckle in for that one, not a short read I’m afraid!), and Surveymonkey’s privacy policy over here (see the ‘#2 - If you respond’ section specifically).

Through our website, emails, and other channels, we may at times link to other sites. The Big Feels Club is not responsible for the information contained in these sites, or their privacy policies.

Last updated 08/12/2021